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Privacy Policy

We hate spam. We hate junk mail. We will not knowingly give your name, address, phone number, email address or any other information about you to anyone, with two exceptions. If somebody comes to us with a court order, we will comply with it. If you default on payment, we will report you to the three national credit-reporting agencies.

We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.


Software purchased as a download is available to the buyer immediately.

Software purchased on CDs is normally shipped within two working days if purchased through PayPal.  Software is shipped via US mail.  For bulk orders or software purchased by check or purchase order, please contact us.


Ducks in a Row follows the standard industry practice of not refunding the purchase price of downloaded software or opened CDs.  You may download a free demo of most of our software products and read our EULAs prior to purchase. Our EULAs are subject to change at any time.

We will refund the price of an unopened CD returned to Ducks in a Row, Inc.  If an opened CD is defective, we will replace it at cost of shipping.